Shipping policy

Shipping Policy

Welcome to Car Accessory HQ! Below is our detailed shipping policy to ensure transparency and provide you with a smooth shopping experience.

Order Processing Times

  • Processing Time: Orders are processed within 2-5 business days from the time of purchase. Once your order is processed, it will be shipped immediately.
  • Order Confirmation: After placing your order, you will receive a confirmation email with your order details.

Shipping Times and Methods

  • Standard Shipping: Estimated delivery time is 10-25 business days, depending on your location.
  • Expedited Shipping (if applicable): Estimated delivery time is 5-15 business days. Extra fees may apply.
  • Shipping Carriers: We use reliable shipping partners such as DHL, UPS, USPS, FedEx, or others based on your region.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the selected shipping method.
  • Free Shipping: Available for orders over [Specify Amount, e.g., $50].

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order through our website or directly with the shipping carrier using the provided tracking number.

Customs, Duties, and Taxes

  • Import duties, taxes, and charges are not included in the product price or shipping cost. These charges, if applicable, are the buyer's responsibility.
  • Please check with your country’s customs office to determine these additional costs before placing your order.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Customs clearance procedures.
  • Natural disasters, pandemics, or other unforeseen circumstances.
  • High order volumes during holidays or sales periods.

Undeliverable Packages

If a package is returned to us due to incorrect shipping information provided by the buyer, we will contact you to confirm the correct address. Additional shipping fees may apply for re-delivery.

Lost or Damaged Packages

  • We are not responsible for packages lost in transit or damaged during shipping. However, we will work with the shipping carrier to resolve the matter.

Thank you for shopping with Car Accessory HQ. Your satisfaction is our priority!